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13May2010

LeanLogistics Is Finalist for Customer Service Award

Winners will be announced June 21 in NYC.

The American Business Awards are the nation’s premier business awards program. All organizations operating in the country are eligible to submit entries – public and private, for-profit and non-profit, large and small.

This year’s winners will be announced during the annual gala on Monday, June 21 at the Marriott Marquis Hotel in New York City.  More than six-hundred executives are expected to attend. The event will benefit Oceana (oceana.org), the largest international organization focused on ocean conservation. The ceremonies will be broadcast on radio nationwide by the Business TalkRadio Network. 

More than 2,700 entries from organizations of all sizes and in virtually every industry were submitted for consideration in more than 40 categories, including Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year, and Corporate Environmental Responsibility Program of the Year. LeanLogistics will be competing in the Customer Service Department of the Year category.

“It is very satisfying to receive this award that recognizes our outstanding customer service efforts,” says Dan Dershem, CEO and president, LeanLogistics. “Our customer satisfaction surveys continue to rank us in the top percentiles for renewals and customer referrals, which is a great testament to our team.”

Because of the continuous, service-based nature of the LeanLogistics business model, all employees are responsible for delivering exceptional service. With LeanLogistics, customers maintain contact with team members from the start, tailoring each relationship to best fit customers’ needs.

Details about The American Business Awards and the list of Finalists in all categories are available at http://www.stevieawards.com/aba/ 

ABOUT LEANLOGISTICS

LeanLogistics is a global leader in SaaS transportation technology and supply chain services. LeanLogistics On-Demand TMS® delivers complete transportation planning, execution, settlement, and procurement functions that improve business processes, increase operating efficiency, and reduce costs.

On-Demand TMS® currently processes millions of shipments per year representing over $5 billion in annual freight spend. Across this largest transportation network, more than 51,000 shippers, suppliers and trading partners interact with over 5,500 carriers, processing millions of transactions.

For companies outsourcing their transportation management process, LeanLogistics provides Supply Chain Services, combining the power of the On-Demand TMS® network, software as a service, and best practices to ensure clients receive maximum value.

LeanLogistics was founded in 1999 by logistics and transportation executives with a shared vision of leveraging web-based technologies to optimize supply chain processes. Headquartered in Holland, MI, LeanLogistics is a Brambles Company. For additional information, visit http://www.LeanLogistics.com or call 616.738.6400.

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